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Refund Policy

Last Updated: 02/25/25

Thank you for shopping with Colorado Cultures. We want you to be completely satisfied with your purchase. If you are not satisfied, please review our refund policy below.

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1. Eligibility for Refunds

  • Refunds are available for eligible items returned within 30 days of purchase.

  • Items must be unused, in their original packaging, and in the same condition as received.

  • Proof of purchase is required for all refund requests.

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2. Non-Refundable Items
The following items are not eligible for refunds:

  • Perishable goods, custom-made products, and digital downloads.

  • Items purchased on sale or with a discount code (unless defective or damaged).

  • Gift cards and promotional items.

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3. How to Request a Refund

  • Contact our customer support team at coloradoculturesllc@gmail.com with your order details.

  • If approved, you will receive instructions on how to return the item.

  • The customer is responsible for return shipping costs unless the item is defective or incorrect.

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4. Refund Processing

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 14 business days and credited back to your original payment method.

  • Refunds may take additional time to appear in your account, depending on your bank or payment provider.​​

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5. Contact Us
If you have any questions about our refund policy, please reach out to us at coloradoculturesllc@gmail.com.

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